Every missed call is a customer calling your competitor next.
Kuppe Labs builds AI that texts your missed callers back in seconds, turning the jobs you're losing to voicemail into booked appointments instead of calls to the shop down the road.
Now onboarding our first 5 HVAC partners — pilot pricing while we prove it out.
Example conversation
Sorry we missed your call — this is Sunrise Cooling. What's going on with your AC today?
9:47 PMIt just died. It's 100 degrees in here.
9:48 PMGot it — that's urgent, we'll prioritize you. What's your name and the address?
9:48 PMMarcus, 4412 Oak Ridge Dr
9:49 PMThanks Marcus. We can have a tech there tomorrow 8–10 AM or 1–3 PM. Which works?
9:49 PM8–10
9:50 PMYou're booked for tomorrow 8–10 AM. Reply STOP to opt out.
9:50 PMMissed calls are quietly draining your revenue
When a homeowner's AC dies, they don't leave a voicemail and wait. They call the next name on Google. Here's what the numbers say happens when your phone goes unanswered:
85%
of callers who reach voicemail never call back.
Source · PATLive / Aircall
62%
of callers who don't get through immediately call a competitor.
Source · Dialzara
35–45%
of HVAC and plumbing calls come in after hours, when pickup rates fall below 18%.
Source · SkipCalls 2026 Contractor Missed Call Report
$350
in lost revenue is what the average missed HVAC call represents.
Source · Contractor Magazine
Figures above are industry estimates from the named sources, shown to illustrate the scale of the problem.
We catch the calls you can't
Kuppe Labs' Revenue Recovery watches for missed calls and responds instantly. No new phone system, no app for your techs to learn.
- 9:47:03 PM
A call comes in and goes unanswered
Your tech is on a roof, under a house, or it's 9pm. The call would normally go to voicemail, and probably to a competitor.
- 9:48:04 PM
AI texts the caller back in ~60 seconds
Before they can dial the next company, they get a friendly text: 'Sorry we missed you, how can we help?' The conversation stays with you.
- 9:51 PM
The lead is captured and pointed toward a booking
The AI answers basic questions, gathers what the job needs, and steers the customer toward scheduling, so a missed call becomes a real opportunity instead of a dead end.
Try it yourself
See exactly what your customers would experience when a call goes unanswered.
Demo line goes live this week — book a call to see it now.
See what missed calls might be costing you
Rough estimate, not a promise. Adjust the numbers to your shop.
Assumes 30–40% of missed callers can be recovered with an instant text-back (industry range).
Estimated revenue you could win back each month
$5,196 – $6,928
Estimate only, based on the industry recovery range above and the numbers you entered. Actual results vary by market, timing, and how you follow up.
Why Kuppe Labs, not a generic answering service
Built for revenue recovery
We keep the customer engaged and move them toward a booked job instead of logging the call and stopping there.
Made for home-service workflows
We understand how HVAC, plumbing, and electrical calls actually come in, and what a homeowner in a hurry needs to hear.
Carrier-compliant out of the box
We handle A2P 10DLC registration so your texts actually get delivered and you stay on the right side of US carrier rules.
You work directly with us
No ticket queue, no call center. A real person sets it up, tunes it, and answers when you need something.
Measurable, honest ROI
You'll see what's coming in. We'd rather show you real numbers than make big promises.
62%
of callers who don't get through immediately call a competitor.
Source: Dialzara
Who's behind it
Kuppe Labs is built and run by one person, not a support queue. You work directly with whoever actually builds the thing.
Where this is going
Missed-call text-back is the start. These are on the roadmap, and we'll tell you honestly when each is ready.
AI voice phone agent
Answers the call itself, in a natural voice, when no one on your team can.
Lead qualification
Sorts urgent jobs from tire-kickers before they ever hit your schedule.
Booking automation
Puts qualified jobs straight onto your calendar.
ROI dashboard
One screen showing calls caught, jobs recovered, and revenue won back.
Frequently asked questions
How does the missed-call text-back actually work?
When a call to your business goes unanswered, Revenue Recovery automatically sends the caller a text within about a minute. The AI greets them in your business's name, asks how it can help, and points them toward booking, so the customer stays with you instead of calling the next company.
Do I need to change my phone system or buy new hardware?
No. Revenue Recovery works alongside your existing number and phones. There's nothing new for your techs to learn or carry.
How fast can it be set up?
The missed-call text-back itself is quick to stand up. The main variable is carrier registration (A2P 10DLC), which we handle for you and which typically clears in a few business days. We'll give you a realistic timeline on your demo call.
Is this compliant and legal?
Yes. US carriers require business texting to be registered through A2P 10DLC, and we handle that registration for you so your messages get delivered and stay within carrier and TCPA rules.
What happens if the AI gets something wrong?
The AI handles the first response and basic questions, and it's built to recognize when something needs a real person — like an emergency — and alerts you directly, rather than guessing. We tune it with you during setup, and you can adjust how it talks at any time.
Who owns the customer data?
You do. We don't sell or share your data, and if you ever decide to leave, you can take it with you.
What does it cost, and am I locked in?
Pricing is a simple monthly fee plus a one-time setup, confirmed on your demo call once we know your call volume. There's no long-term contract. You can cancel anytime. Early pilot pricing is available while we onboard our first businesses.
Stop losing jobs to voicemail
Book a 15-minute demo and we'll show you exactly how it would work for your business, live.
Try it yourself
See exactly what your customers would experience when a call goes unanswered.
Demo line goes live this week — book a call to see it now.